Should You Take Meeting Notes by Hand or by Computer?

A friend recently complained to me that a young woman at her workplace made fun of her for taking meeting notes by hand. The young woman acted as though my friend--let's call her Marge--were incompetent: "WHY do you take notes... Read more

Which Mistakes Do You Make on Purpose?

If you can write a catchy sentence using I when the wording really demands me, do you choose I or me? If fewer fits your meaning but less sounds breezier, do you go with the correct fewer or the rhythmic... Read more

Stuck on the Right Words for Sensitive Topics? Get AP 2018

If you create newsletter articles, HR policies, forms, reports, or other pieces that touch on current topics and data, you may catch yourself wondering about word choice: transgender or transgendered? Eskimo or Inuit? Survivor or victim? The latest AP Stylebook... Read more

Finally! The 23 Unwritten Rules of Email

"It wasn't until I helped my college-aged brother hack (er, set up) his inbox and explained some of the nuances of this ubiquitous method of communication that I realized how many unwritten rules of email have developed over the years."

"Some of them are pretty obvious, but they’re worth repeating (because I still see people breaking them from time to time). And others aren’t immediately intuitive—but, if universally followed, would help us all better send and respond to email.

"So, I’m putting them in writing. Review the list, and repeat after me: 'I do solemnly swear that I will follow the rules of email forevermore.'"

Read more

Write It Right in Your New Job

A man recently contacted me about wanting to be successful in his new job. He realized his writing was not what it needed to be. If you have a new job, congratulations! Being successful in a new position requires learning... Read more

17 Proofreading Techniques for Business Communication

Proofreading Techniques

Finally. Your document is just about complete. It’s been written, reviewed, compiled and re-reviewed. With the final edits in place, it’s now ready to be proofread.

Proofreading can seem like a simple task in business communication. However, the attention to detail and intense focus it requires means that proofreading is as challenging as it is important.

Read more

Stop Doing Your To-Do List and Try This Instead

"When we talk about productivity, we usually think about software and lists and time tracking."

"My strategy is totally different–and will hopefully completely change the way you think about tasks.

"I want to teach you a powerful concept that I like to call Alphabet Work."

Read more

How to Write Mighty Thank-Yous

In my survey on business writing and relationships of 686 adults, 81 percent of respondents said that a thank-you note they received had a definite positive influence on their decision to do business with a company or an individual again.... Read more

The Human Side of Business Writing

"People need to hear from us often. They need thank-you messages for their hard work, creativity, and generosity. They enjoy congratulations for their achievements. They appreciate messages of condolence when illness or death touches their lives. This article shows how to write those messages."

Read more

127 Top Business Jargon Examples [And How to Fix Them]

Read more
Page 1 of 1512345...10...Last »